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Delivery

FREE Fast Delivery

 

Delivery Information

 

Update 9:00am Tue 16th April 2019: Please note that due to a large influx of orders we are unable to offer Next Working Day delivery for any orders placed after 9am on Tuesday the 16th of April 2019. Orders placed before 12 midday on Wedneday the 17th of April will be dispatched with Thursday the 18th of April 2019* as the intended delivery date. We are sorry for any inconvenience.

Update 9:00am Wed 17th April 2019: Please note that due to a large influx of orders we are unable to offer Next Working Day delivery for any orders placed after 9am on Wednesday the 17th of April 2019. Orders placed before 12 midday on Thursday the 18th of April will be dispatched with Tuesday the 23rd of April 2019* as the intended delivery date. We are sorry for any inconvenience.

* Please note deliveries to surcharge areas will have a later intended date than the one listed above by an extra 3 to 5 working days.

 

Orders can be delivered as soon as next working day if placed before 12 noon, please check on the delivery date calendar on checkout for delivery availability. 

Mainland UK*

 

  • • Free Fast Delivery on all orders over £95. Delivery is £12.95 for orders under £95.
     
  • • Deliveries can be as soon as next working day if orders are placed before 12 noon on a working day.
     
  • • You can choose your preferred delivery date during the checkout. Saturday delivery is available for £15 extra.
      
  • • Most deliveries take place between 7am and 7pm. The driver may only be able to deliver to the kerbside and may require assistance from you on larger items.
     
  • • We always recommend allowing 3 working days between delivery and fitting so that in the unlikely event of a hiccup it can be resolved without inconveniencing you.
  • • Please note that there may be a longer delivery timescale for orders with heavier items.

*Excludes Scottish Highlands & Offshore

 

Scottish Highlands & Offshore Locations

Online Carpets - Delivery Map

  • • There is an additional charge for delivery to these areas due to the remote location.
     
  • • For Scottish Highlands this is £10 extra. For offshore areas please enter your postcode during the checkout for a delivery price.
     
  • • Same day dispatch is available on most orders placed before 12 noon but delivery timescales vary depending on your location. Typically this is 3-5 working days.
     
  • • All other delivery info is as above. 

If you need any further information please contact us by emailing info[email protected] or by calling 0800 9705 705.