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COVID-19

COVID-19 Update

Status - Online Orders and Deliveries Operating As Normal

Peterborough & Cardiff Showrooms temporarily closed

You can choose your preferred date during the checkout. And we will do our best to deliver on this date. In the event of a delay we will contact you at the earliest opportunity to keep you informed and to arrange re-delivery.

Regrettably we have had to take the decision to increase prices of some products due to additional costs relating to European manufacturer shutdowns, supply chain issues and exchange rate weakening. All relating to COVID-19.

Extra Precautions

We aim to provide Great Customer Service and Great Value For Money. But above all else the welfare of our customers and staff is our top priority, with this in mind we have implemented extra precautions across the entire company including:

  • Contact Free Delivery Available. Leave a signed and dated note with instructions on where you would like your items leaving.
     
  • No Signature Required. Drivers will keep a distance of 2m and use your name and may take a photo of delivered items as proof of delivery.
     
  • Hygiene. Drivers have been issued with additional cleaning products for use during and between deliveries. All other departments have also increased the frequency of cleaning and sanitizing with antibacterial products. All high contact points are being cleaned multiple times per shift.
     
  • Social Distancing. All departments are operating at a distance of 2m+ apart wherever possible.
     
  • Constant Review. We are continuously monitoring the situation and advice available and are following all government guidelines as well as implementing our own additional policies to help minimise the spread of COVID-19. If anything changes regarding policy or service levels we will update this information.

We would like to wish all of our customers the best during this unprecedented time and we remain committed to providing the highest level of service possible.