Customer service opening times
Monday - Friday:8:00am - 8:00pm Saturday - Sunday:9:00am - 5:30pm
Description
The Cloud 9 Cirrus Carpet Underlay is a luxury carpet underlay which feels fantastic underfoot!
This underlay is supplied in Easy to Lift rolls. Each roll is 1.37m wide.
This 9mm thick carpet underlay will make your new carpet feel better and last longer. It will also improve the sound and heat insulation of your room.
The Cirrus Carpet Underlay is suitable for use in any domestic area.
This underlay is supplied in Easy to Lift rolls. Each roll is 1.37m wide.
This 9mm thick carpet underlay will make your new carpet feel better and last longer. It will also improve the sound and heat insulation of your room.
The Cirrus Carpet Underlay is suitable for use in any domestic area.
Specifications
| Name | Cloud 9 Cirrus 9mm Thick Carpet Underlay |
|---|---|
| TOG Rating | 2.6 |
| Manufacturer | Ball & Young |
| Thickness | 9mm |
| Pack Size (M²) | 15m² |
Delivery
FREE Fast Delivery is available on orders over £95. Highlands and Offshore areas may incur an additional surcharge.
Please select your desired product from the drop down menu or from the swatches to see the stock status and estimated delivery timescale for your item. For more information on our delivery service please see our Delivery Page.
Please select your desired product from the drop down menu or from the swatches to see the stock status and estimated delivery timescale for your item. For more information on our delivery service please see our Delivery Page.
Accessories
Reviews
FeeFo Reviews
(664)
Reviews
 Good
Excellent product very happy with it great to walk on
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 Good
Not yet fitted, can't comment on product
ReponseGood Morning,Thank you for taking the time to leave feedback regarding your order. We are very sorry to hear of the delivery issues with your order. Having looked into your order we can see that the driver attempted the delivery earlier than the expected on the initial... Read More. Good Morning, Thank you for taking the time to leave feedback regarding your order. We are very sorry to hear of the delivery issues with your order. Having looked into your order we can see that the driver attempted the delivery earlier than the expected on the initial delivery date. Apologies this was the case. The 3 hour time slots are estimated slots based on the distance between deliveries and the drivers start time, whilst we find that most deliveries take place between these slots there are occasions where the drivers get ahead or fall behind. Our customer service team did try and contact the driver on the day but by the time he returned the call he was not in the local area, so was unable to go back unfortunately. We can then see that your order was requested to be delivered on Friday 1st October , however we can also see that an email was sent to advise that due to a fuel shortage in the Bristol area that some deliveries had been delayed and subsequently your order had been pushed back to the Monday, although as you have correctly pointed out the delivery was actually attempted on the Friday . This appears to be down to a communication issue between our delivery and customer service department, this will be investigated and fed back to the relevant departments. The above communication issue also led to the order being rescheduled for the Tuesday as opposed to the Monday as quoted. This will be investigated internally and fed back to all concerned. We are truly sorry for the delays with your order and for any inconvenience caused. Kind Regards |
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Good
Good quality and competitively priced
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Good
First class product. Easy to install
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Good
great quality and really thick
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Good
Good value. Carpet fitter likes this one.
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Good
Quick service value for money
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Good
Best price around an excellent underlay
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Good
Easy to order and fast delivery
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Good
Exactly as described, supplied in one easy to handle roll.
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Good
Spray adhesive should be recommended with this product
ReponseHello,Thank you for taking the time to leave us a review for your recent order with us. We do stock spray adhesive, which can be used with either vinyl or carpet however this is to be used for carpet when it's been fitted straight to the floor. Customers that choose to... Read More. Hello, Thank you for taking the time to leave us a review for your recent order with us. We do stock spray adhesive, which can be used with either vinyl or carpet however this is to be used for carpet when it's been fitted straight to the floor. Customers that choose to use underlay underneath carpet, should use carpet grippers to secure the carpet and underlay in place. We will pass your feedback onto our technical team to review the descriptions we have advertised on our website. Kind Regards |
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Good
As described. What is there to say about underlay?
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Good
Great for price carpet fitter liked it
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Good
Good value for the price and delivery was on time
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Good
Best underlay around at a great price.
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Good
This is a really good quality underlay. Would highly recommend.
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Good
Carpet lovely and bouncy 😁
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Good
Great quality underlay to use.
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Good
very good price and product.
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Good
Used before, excellent underlay
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Good
Recommended by my carpet fitter as he had used this product also.
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Good
Excellent but have an entire roll left over
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Good
Great service and product
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Good
GREAT VALUE WOULD GET AGAIN
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Good
Cloud 9 is always good quality
ReponseGood Morning,Thank you for your feedback.We are pleased to hear that you are happy with the carpet underlayKind Regards |
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Good
Fantastic underlay I didn't realise it was an anti allergy one too which was a bonus. It has a nice bounce to it and really nice to walk on
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Good
Fantastic stuff! More than happy.
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Good
No issues with this product
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Good
Beautiful carpet, great delivery
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Good
Used this underlay before, its a good name and one of the best. Great price too
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Good
Good quality underlay, easy for fitter to lay
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Good
REASONABLE PRICE AND GOOD QUALITY
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Good
Very Good quality underlay at a very competitive price
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Good
good quality makes carpet fell even softer
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Good
good quality underlay and good price.
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Good
Good quality and price.
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Good
Always buy Cloud Cirrus Underlay. Never let me down.
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Good
It looks good and feels great
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Good
Excellent quality as always and good value for money
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Good
Great underlay good quality .
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Good
This was recommended by my carpet fitter. Very pleased with quality
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Good
Underlay thick & great price
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Good
Best quality underlay I have ever seen. A good underlay make a lot of difference to the life of the carpet. Excellent value for money
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Good
As described. Very good quality
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Good
Can't beat Cloud 9 underlay. like walking on air
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Good
Excellent quality underlay well worth the money,
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Good
Great underlay makes my new carpet nice and bouncy
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Good
Good quality underlay at a fair price
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Good
Used before and happy so reordered for next room
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Good
Good quality product and great value
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| Read more over at Feefo | ||
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