Customer service opening times
Monday - Friday:8:00am - 8:00pm Saturday - Sunday:9:00am - 5:30pm
The Orion 100% Polypropylene Saxony Carpet range is available in a range of 14 colours with a super soft, 14mm saxony pile!
Perfect for bedrooms or living rooms, this carpet is the last word in comfort! Made from 100% man-made fibres, this carpet is a soft and extremely hardwearing material.
Fit this 14mm saxony pile carpet with one of our carpet underlays for a truly luxurious feel underfoot! It's also fitted with a brand new Fusion Back; a 'fitter friendly' combination of a hessian and felt backing.
Name | Orion 50oz Invictus Carpet |
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Thickness | 16.5mm |
Pile Height | 14mm |
Material | 100% Polypropylene |
Backing | Fusion Backing |
Style | Deep Pile Saxony |
Manufacturer | Associated Weavers |
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![]() ![]() And then when I emailed them twice I have had no reply. Awful customer service ReponseHello.We are sorry to hear that your carpet arrived dirty should we have been made aware before fitting took place, we would of course have offered you a replacement carpet. Information on your order does confirm that emails were responded to and that there is a email chain between... Read More. Hello. We are sorry to hear that your carpet arrived dirty should we have been made aware before fitting took place, we would of course have offered you a replacement carpet. Information on your order does confirm that emails were responded to and that there is a email chain between yourself and our Customer Services team. Further information on your order confirms that a partial refund has been processed back to your account in way of compensation. Online Carpets would like to apologise for the inconvenience that has been caused, as I am sure you are aware it would never have been our intention to cause you any dissatisfaction. Kind regards Online Carpets |
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Read more over at Feefo | ||